Promoting Excellence in Diabetes Care

Pharmacy Accreditation

The NADC Pharmacy Accreditation is now available!

The NADC accreditation for pharmacy diabetes services is the only accreditation of its kind to offer comprehensive diabetes-specific accreditation aimed at the improvement of quality and safety within pharmacy based diabetes services. The accreditation model is focused on a three-pronged approach combining governance, educational and clinical criteria. The objective of the NADC pharmacy diabetes service accreditation is to assist pharmacy-based diabetes services to achieve quality consumer care through improved governance, service structure, and improved educational and clinical services.

The NADC pharmacy accreditation program is available to NADC Pharmacy Diabetes Service Members. Apply for NADC Pharmacy Membership by completing the application form HERE.

It is also a requirement that the Pharmacy applying for NADC Pharmacy Accreditation be QCPP Accredited and at least two members of their staff (including their lead Pharmacist – if they are not a Credentialled Diabetes Educator), must have completed the NADC National Diabetes Care Course.

Accreditation cost

$242 Application & accreditation fee (inc GST)

Upon receipt of an application, an invoice will be sent to the Pharmacy. The Pharmacy’s accreditation application will be reviewed once the invoice has been paid.

NADC Diabetes Quality Improvement Accreditation

Accreditation is one tool in a range of strategies that can be used to improve safety and quality in a health based organisation. It is a way of verifying:

  • actions are being taken
  • system data are being used to inform activity
  • improvements are made in safety and quality


The NADC pharmacy diabetes service accreditation also aims to lift the standard of services delivered by pharmacy-based diabetes services across Australia in an effort to meet key goals under the National Diabetes Strategy 2016-2020. Namely, practices and procedures resulting in improved care, improved quality of life among people with diabetes, and a reduction in the prevalence of diabetes-related complications.

Applicability of the Standards for Diabetes Services

The NADC pharmacy diabetes service accreditation standards have been written for pharmacy diabetes services of all models and sizes in Australia. One of the great strengths of diabetes care is its diversity. If your phamacy-based diabetes service provides diabetes care, even if it seems to have an unusual or unconventional structure, then these Standards are applicable.

Overlap with other standards

Many pharmacy services are already accredited by the Quality Care Pharmacy Program (QCPP). There are deliberate synergeries and overlap with existing accreditation systems such as the QCPP, the Royal Australian College of General Practitioners (RACGP) Standards for General Practice 4th edition and the National Safety and Quality Health Service (NSQHS) Standards.

Who needs to complete NADC accreditation

The NADC defines a ‘diabetes service’ as an organisation that provides diabetes care in a consumer centred, ongoing, comprehensive and coordinated manner. The accreditation standards are wholly relevant to all services that meet this definition.

Service teams that complete accreditation will have their status updated to say  ‘Accredited NADC Pharmacy Diabetes Service’, which will be promoted on the NADC website, in NADC member lists, maps published on the website, and in information provided to other health professional organisations. Service teams that choose not to participate in accreditation will not be elevated to accredited status.

Want to know more?

Any further questions in regard to the process can be emailed to:

Please note that our volunteer accreditation committee has a Christmas /New Year break two weeks before Christmas day through to two weeks after New Years Day each year.

All applications submitted during this period will be reviewed after this period.